Shipping & Delivery Policy

Order Confirmation

As soon as you place your order, you will receive an order confirmation email.

Tracking details are shared after shipment. Shipping cost is calculated at checkout.

If item arrives damaged, report within 3 days.

In-Home Standard Delivery

(Within 30 miles)

• Delivered to selected room
• One flight of stairs included
• Signature required
• Assembly not included

In-Home Premium Delivery

• White glove service
• Unpacking included
• Assembly included

Shipping (Curbside)

• Delivered to curb
• Customer responsible

Shipping Charges

Shipping charges are non-refundable.

Standard Rates

• Up to $3,500
• Up to $5,000
• Up to $7,500
• $7,500+ = 3%

Premium Rates

• Up to $1,000
• Up to $3,500
• Up to $5,000
• $7,500+ = 6%

Processing Time

Orders processed in 3 days. Some may take 8–12 weeks.

Return Policy

Returns inspected in 7–10 days. Restocking fee applies.

Cancellation Policy

• Before shipment: Full refund
• After shipment: 20% fee

Delivery Scheduling

Delivery scheduled within 24–48 hours.

Final Sale Items

Final sale items are non-refundable.

Damaged Orders

Report damages within 3 days.

Opened Items

Return in original packaging. Shipping cost applies.